The Challenge
Before introducing Knowby, Storco’s production floor faced several persistent issues:
- Repetitive work that led to disengagement among employees.
- Complex machine startup and shutdown procedures often cause avoidable errors.
- Static process maps that documented “what” to do, but not “how” to do it.
As a result:
- Line leaders spent 30% of their time re-explaining procedures.
- Onboarding new employees took 100 hours.
- Incorrect setups caused 1–2 hours of downtime per week per line.
The leadership team identified a clear goal: make processes more visual, accessible, and consistent — empowering staff with the right knowledge at their fingertips.
The Results
The transformation thet followed was both rapid and measurable:
💡 120+ knowbys created across production processes.
⚙️ 75% decrease in machine downtime.
🤝 15% higher employee retention attributed to better engagement.
🚀 40% faster employee onboarding, drastically reducing training time for new hires.
“Knowby turned process maps into real, usable knowledge.”
— Continuous Improvement Lead, Storco
Impact Beyond the Production Floor
The success of Knowby extended beyond the production floor:
- The Maintenance team began using Knowby for repair procedures.
- The Office team applied it to software and admin workflows.
- Storco also started piloting Knowby Forms to capture feedback and drive continuous improvement.
“Forms open up a new world of continuous improvement.”
— Storco Team Member
Key Takeaways
Storco’s journey with Knowby demonstrates that digital transformation doesn’t have to be complex — it’s about making knowledge sharing practical and accessible.
Lessons learned:
- Keep steps short and visual.
- Make access instant using QR codes.
- Engage early adopters to champion the change.
- Measure and communicate impact to maintain momentum.
Result: Storco achieved a cultural shift toward empowerment, efficiency, and continuous improvement — all while enhancing both engagement and reliability.
