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Create Easy-to-Understand Digital Instruction Manuals with Knowby

Guide your customers with ease! Follow this step-by-step process to create engaging user instruction manuals that make learning effortless.

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Knowby in Action: What Our Users Are Saying 🚀

Discover why our clients trust Knowby to revolutionise their digital instruction manuals.
tom field
“With Knowby instructions, users can very easily see how to apply the wraps. The step-by-step instructions format is very easy for warehouse workers to follow, and they can select a particular point in the process if they need to.”
Tom Field
Founder, Bearhug Reusable Pallet Wraps
giltrap ag logo
"The biggest benefit for us is that knowbys are live, digital, and current."
Giltrap Ag
jonathan layton storco
“We sent out lockers to 25 sites and didn’t get one question back on how to put them together, thanks to
the Knowby instructions.”
Jonathan Layton
Managing Director, Storco
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What is a Digital Instruction Manual?

A digital instruction manual is an online guide designed to provide users with clear, structured, and interactive information. Unlike traditional paper manuals, digital user manuals integrate multimedia elements, offer real-time updates, and ensure accessibility across multiple devices. Also called digital user manuals, they streamline communication and improve knowledge sharing for businesses, employees, and customers.

Why Create Manual Instructions Digitally?

Switching from traditional paper manuals to digital instruction manuals offers numerous advantages that make them an invaluable tool for businesses and teams.

Multimedia Integration

Digital work instruction manuals support videos, images, and interactive elements that enhance user engagement. Instead of relying on lengthy text-based explanations, users can watch step-by-step video tutorials or engage with interactive graphics. This approach improves comprehension, minimises errors, and reduces the need for additional support or troubleshooting.

Accessible

Online instruction manuals can be accessed anytime, anywhere, using a variety of devices. Whether on a computer, tablet, or mobile phone, users can retrieve information instantly. This flexibility ensures that employees, customers, or trainees always have the guidance they need at their fingertips, without the limitations of physical documentation.

Cost-Effective

Printing and distributing paper manuals is costly. A digital alternative eliminates printing expenses and allows businesses to update content without reprinting, saving money in the long run.

Eco-Friendly

Digital manuals can replace paper-based manuals and reduce waste, making them an eco-friendly choice for organisations aiming to minimise their environmental impact.

Real-Time Updates

With digital manuals, changes can be implemented instantly. Whether updating a process, adding new safety protocols, or correcting errors, businesses can ensure users always have the latest information. This real-time flexibility eliminates outdated instructions, keeping processes accurate and efficient.

Standardisation

A structured, step-by-step instruction manual ensures consistency across teams and departments. Digital formats allow businesses to maintain uniformity in processes, reducing misinterpretations. By establishing a centralised platform for instructional content, organisations can ensure that all employees follow the same procedures and best practices.

Seamless Compliance

Meeting industry regulations and safety standards is easier with digital documentation. Digital manuals can be updated to reflect compliance changes without the need for reprinting. Companies can integrate legal requirements, safety standards, and operational protocols into their manuals, ensuring that employees stay informed and compliant with evolving industry regulations.

Multilingual Support

With built-in translation features, digital instruction manuals can be made available in multiple languages, ensuring inclusivity and ease of understanding for a diverse audience. Users can access instructions in their preferred language, reducing miscommunication and enhancing learning experiences across different regions and demographics.

What is Knowby?

Knowby is a purpose-built digital instruction manual software that helps you create, manage, and share step-by-step guides with ease. A platform designed for clarity and accessibility, Knowby empowers teams to turn complex processes into simple, interactive instructions. It serves as a centralised hub for knowledge, ensuring the right information reaches the right employees—anytime, anywhere.

How to Create a Digital Instruction Manual Using Knowby

Creating a step-by-step instruction manual is simple with Knowby’s intuitive platform. Follow these six key steps:

1

Identify Your Audience and Purpose

The first important step is to determine who will use the manual and what information they need. Understanding your audience helps create relevant, easy-to-follow content.

2

Structure the Content Clearly

Break down instructions into logical sections. Use headings, subheadings, and bullet points to improve readability and navigation. With Knowby, you can create a manual from scratch or create instructions using AI, where Knowby can transform video into a digital manual.

3

Incorporate Multimedia Elements

Avoid boring your audience and keep them engaged by enhancing your manual with videos, images, and interactive components. These elements make instructions clearer and more engaging. Edit your photo or video files using the built-in media editor.

4

Enable Easy Access and Sharing

Knowby allows users to share manuals through links or QR codes, ensuring quick and convenient access anytime, anywhere.

5

Translate for Global Accessibility

Select preferred languages within Knowby’s settings. The platform automatically translates content into over 130 languages. Users can select any language and it will automatically translate as they look at their instructions.

6

Keep Content Up-to-Date

Make quick edits without redoing the entire manual—something that's hard to do with paper-based instruction manuals. Knowby enables seamless updates, ensuring accuracy and compliance at all times.

Case Study

How Bearhug Experienced A 30% Increase from Sample to Sale

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Build your first digital instruction manual

Use Knowby to Build Interactive Digital Manuals

Digital instruction manuals are only as effective as the platform used to create them. Whether for internal training, customer guides, or compliance documentation, Knowby ensures your manuals are structured, interactive, and easy to maintain. Create structured, interactive, and efficient digital instruction manuals with Knowby. Enhance learning, improve compliance, and streamline operations effortlessly.

Improved training efficiency

Enhanced efficiency

Knowby serves as a centralised hub for all instructional content, streamlining the documentation process and ensuring consistency.

Simplified digital instructions

Better readability and structured formatting make Knowby’s digital instruction manuals easier to follow than traditional paper guides or long-winded videos.

Faster time-to-productivity

Improved customer experience

Clear and accessible interactive user manuals help customers quickly find solutions, improving satisfaction and reducing support requests.

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Greater accessibility

Knowby’s multilingual support ensures users can access manuals in their preferred language. Make sure your customers or workforce gets the information they need in the right language. 

Light Years Ahead

Protected intellectual property

As a platform for business process documentation, Knowby safeguards intellectual property by providing secure storage and controlled access to instructional content.

Superior Inbound Material

Seamless information dissemination

Knowby ensures easy and secure distribution of information. Whether for internal training or customer use, manuals remain accessible and up to date.

“Since we moved our customer onboarding demos over to Knowby, we've seen a 30% increase in the amount of leads who go from receiving a sample to purchasing. This is down to them being able to see in a coherent way how they can apply and use the product.” 

 

Tom Field, Founder, Bearhug Reusable Pallet Wraps
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Instruction Manual Examples

Looking for real-world digital instruction manual examples? From setting up an espresso machine to mastering a classic Ford GT40 startup, below are some examples of step-by-step digital instruction manuals that make learning easy and efficient.

a consumer dual boiler espresso machine and a coffee grinder placed on a kitchen countertop
Setting up Your Espresso Machine

Use this if you’re training your new barista or if you’re trying to figure out how to set up your new espresso machine in the office!

View digital manual
Fire Extinguisher
How to Use Fire Extinguishers

Step-by-step guide on choosing the right fire extinguisher based on your needs and how to use them, safely and effectively.

View digital manual
large yellow articulated dump truck towing a scraper used in the constructions industry
Operator Training - K-Tec ADT Scraper

This knowby covers the starting procedure for operating a K-TEC ADT scraper behind a Volvo articulating dump truck!

View digital manual
Ford-GT40-450
Ford GT40 Start up

This Knowby walks you through the step-by-step process of starting a classic Ford GT40, from turning the ignition to gear engagement.

View digital manual
a consumer's loaded dishwasher with several plates arranged in the lower rack and a few bowls
Dishwasher Mastery: Loading Hacks

Discover expert tips for efficient loading, transforming dishwashing into an art. Elevate your routine effortlessly!

View digital manual
ProcureToPay-450
Procure to Pay - Create Purchase Requisition

Help your employees gain confidence in creating a purchase requisition with the help of the steps in this procure-to-pay process.

View digital manual
12 Tent-Camping Hacks
Useful Tent-Camping Hacks

Discover clever hacks to upgrade your tent-camping experience with tips for added comfort and efficiency.

View digital manual
change management
Business Change Impact Assessment

Discover how to conduct a Change Impact Assessment with this knowby. Identify potential risks and evaluate the impact on resources.

View digital manual
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