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AI Governance

AI governance that keeps every agent working your way.

Knowby gives your AI one approved source of know-how: your processes, your standards, your secret sauce. Every assistant and AI agent then works the way your business does and prevents AI hallucinations.

4.7/5 on G2 · Trusted by teams in 20+ countries

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One approved source for Any workers Office Factory Field Shop floor AI agents

AI Governance

Governed AI is AI that follows your approved way of working

Policies alone don't govern AI. Agents need the actual procedures your people follow, held in one safe place you control. Knowby is that place.

source of truth

One source of truth

AI answers come from your approved step–by-step guides, not from scattered files or old chat threads.

access control

Access control

Decide what's internal, what's customer-facing, and who can see each one with customisable visibility options.

compliance management

Compliance management

People can't skip safety and compliance steps, and neither can the processes AI points to.

training records

Training records

Keep an up-to-date record of who has been trained on which process, readily available when you need it.

The AI adoption gap

AI needs a place to understand how your business works

Adoption stalls when AI lacks context, doesn’t fit the workflow, or isn’t trusted. AI needs your organisation’s own captured know-how delivered at the point of work, especially for frontline teams. The first step isn't choosing a model; it's documenting how your business works: your secret sauce, your processes, your approved ways of working.

AI features

AI without guidance

AI with Knowby

At a glance

AI without guidance

AI with Knowby

01Source

Public web and general training data

Your organisation's approved know-how

02Answers

Plausible, generic, sometimes wrong

Matched to your procedure and its steps

03New content

Written from scratch by the model

Drafted from your material, approved by an expert

04Control

Can sometimes be tricky to see what it used or why

Access follows each user's own Knowby permissions

Knowby MCP Connector

Plug your know-how into the AI your team already uses

The Knowby MCP Connector uses the Model Context Protocol (MCP), an open standard for connecting AI assistants to business systems. Once connected, people can find and use your organisation's digital instructions without leaving the chat. It's AI guidance where the work already happens.

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Microsoft Copilot

Build a Copilot Studio agent with the Knowby connector and publish it to Microsoft Teams and 365 Copilot. Your team can then search and read your organisation's knowbys from the tools they use every day.

Claude

Search, view, and create step-by-step guides directly in a Claude chat. Ask how a task is done and Claude answers from your approved guide, or turn notes into a new draft for review.

ChatGPT

Ask GPT how a task is done, and it pulls the answer from your approved procedure. Everyone gets the same, correct way of working, while your approved operating model sets the limits on what an agent can do.

AI governance lifecycle

One governed thread, from an expert's know-how to every AI answer.

Stage 1 of 5

Capture

Document how your business works

Record a task with a voiceover and Knowby's AI turns it into step-by-step instructions. Or convert the PDFs, manuals, and screen recordings you already have.

  • AI instruction creation from video
  • Screen and PDF capture
  • Step-by-step editing
Capture

Stage 2 of 5

Review and approve

Sign off before anything goes live

Subject-matter experts check every AI-created step, edit what needs changing, and approve the guide. Nothing reaches your workers or your AI agents until it's approved.

  • Approval workflows
  • Human sign-off
  • Single-step edits
Review and approve

Stage 3 of 5

Publish and share

One approved version, everywhere

Share each guide by QR code or link, in any of 190+ languages. Control who sees the instructions with public, private, and team visibility.

  • QR-linked instructions
  • Public, private, and team visibility
  • Auto-translate in any of 190+ languages
Publish and share

Stage 4 of 5

Connect AI via MCP

Bring approved guides into your AI tools

Connect the Knowby MCP Connector so people can use your guides in Claude, Microsoft Copilot, and ChatGPT with each user's own access.

  • Knowby MCP Connector
  • Per-user connection
  • Governed agent runs
Connect AI via MCP

Stage 5 of 5

Continuous improvement

Better guides, better AI answers

Track completions and sign-offs, collect feedback inside each guide, and fix the step that's causing trouble. Every link, QR code, and AI agent picks up the new version straight away.

  • Completion and sign-off records
  • Feedback forms
  • Live updates, same QR code
Continuous improvement

👌 No credit card required   👌 No ‘talk to sales’   

AI speeds up creation

Let AI do the creation, empower your experts to do the approving.

Documenting how your business works used to take hours of writing, photographing, and formatting. Knowby's multimodal AI understands the audio and visuals of a recording together and turns them into step-by-step instructions automatically.

From video

Film an expert doing the task with a voiceover, and Knowby transforms the video into clear steps.

training records

From what you have

Convert PDFs, manuals, and screen recordings into guides without retyping them.


From a chat

Create a draft instruction straight from Claude through the Knowby MCP Connector.

compliance management

Never invented

Knowby's AI works from your material, not from scratch, and you can edit any step afterwards.

One source of truth

Teams trust Knowby to hold their approved ways of working

Managing compliance

"From a compliance perspective, Knowby ticks that box in the sense that you're able to get the staff to acknowledge that they've had training on that certain activity."

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Dealing with tribal knowledge

"We used to rely on memory and tribal knowledge. Now, every employee has the right way in their pocket."

Allan Oswald Banner storco

 

Upholding standards

"Knowby has helped us to train our staff and train our resellers and ensure that standards are upheld even with staffing changes externally and internally."

Nick Langan

Benefits of adoption

“Incorrect start-ups of machinery could cost us a lot of money, and this is minimised with the use of Knowby.”

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Tracking who’s been trained

"In terms of safety, Knowby has allowed us to train and document who has been trained and how they've been trained."

Derek Mansur

AI governance point

Let AI answer from your experts,
not from guesswork.

The Knowby MCP Connector lets Claude and Copilot find the approved guide and answer from it, and draft new guides from an expert's recording or notes. What your experts captured sets the limits on what an agent can say or do.

Human sign-off

An AI-drafted guide stays a draft until a subject-matter expert approves it and publishes.

Audit by default

Every agent run records who it acted for, what it did, and which approved guide it used.

Governed agent run

Controlled
  1. Agent requestExecute month-end close validation
  2. Knowby MCPResolve approved finance procedure v4.2
  3. Worker credentialsAuthorise only permitted systems and steps
  4. Evidence trailCapture 24 actions, outputs and sign-off

One knowledge layer

Every workflow. Every worker. One standard.

A complete enterprise guidance layer connecting physical stations, business systems, mobile teams and corporate AI.

AI

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Works with your AI

Connect Claude or any MCP-compatible AI to search, create, and execute knowbys in chat.

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AI Instructions platform

Voiceover, text overlays, or silent footage: Knowby’s multimodal AI turns any task video into a step-by-step guide.

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Record clicks

Turn web interactions into visual step-by-step guides.

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Capture PDFs

Use Manual PDF Capture Tool to extract steps directly.

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Form fields

Capture real-time data directly from the instruction.

Hosting

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International Hosting

Choose Canada, EU or APAC during setup. Your data stays in the region that meets your sovereignty needs.

Integration ready

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Integration ready

Send captured data anywhere via email or webhooks.

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Approval workflow

Ensure quality by submitting guides for approval.

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Scheduling

Assign and schedule tasks to improve workflow.

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Quick access

Instantly open guides by scanning QR-codes.

…and yes, it does versioning, offline mode, QR codes, custom branding and multi-language too.

 

See It In Your Workflow

Request a demo from our team.

See It In Your Workflow

Request a demo from our team.

Fill in the form and we'll show you Knowby mapped to your own systems, workforce, and rollout — not a generic walkthrough.

  • Live walkthrough with a real system
  • Answers to your specific questions
  • No pressure, no obligation