AI Governance
Knowby gives your AI one approved source of know-how: your processes, your standards, your secret sauce. Every assistant and AI agent then works the way your business does and prevents AI hallucinations.
4.7/5 on G2 · Trusted by teams in 20+ countries
Policies alone don't govern AI. Agents need the actual procedures your people follow, held in one safe place you control. Knowby is that place.
AI answers come from your approved step–by-step guides, not from scattered files or old chat threads.
Decide what's internal, what's customer-facing, and who can see each one with customisable visibility options.
People can't skip safety and compliance steps, and neither can the processes AI points to.
Keep an up-to-date record of who has been trained on which process, readily available when you need it.
The AI adoption gap
Adoption stalls when AI lacks context, doesn’t fit the workflow, or isn’t trusted. AI needs your organisation’s own captured know-how delivered at the point of work, especially for frontline teams. The first step isn't choosing a model; it's documenting how your business works: your secret sauce, your processes, your approved ways of working.
AI features
AI without guidance
AI with Knowby
At a glance
AI without guidance
AI with Knowby
01Source
Public web and general training data
Your organisation's approved know-how
02Answers
Plausible, generic, sometimes wrong
Matched to your procedure and its steps
03New content
Written from scratch by the model
Drafted from your material, approved by an expert
04Control
Can sometimes be tricky to see what it used or why
Access follows each user's own Knowby permissions
Knowby MCP Connector
The Knowby MCP Connector uses the Model Context Protocol (MCP), an open standard for connecting AI assistants to business systems. Once connected, people can find and use your organisation's digital instructions without leaving the chat. It's AI guidance where the work already happens.
Build a Copilot Studio agent with the Knowby connector and publish it to Microsoft Teams and 365 Copilot. Your team can then search and read your organisation's knowbys from the tools they use every day.
Search, view, and create step-by-step guides directly in a Claude chat. Ask how a task is done and Claude answers from your approved guide, or turn notes into a new draft for review.
Ask GPT how a task is done, and it pulls the answer from your approved procedure. Everyone gets the same, correct way of working, while your approved operating model sets the limits on what an agent can do.
AI governance lifecycle
Stage 1 of 5
Capture
Record a task with a voiceover and Knowby's AI turns it into step-by-step instructions. Or convert the PDFs, manuals, and screen recordings you already have.

Stage 2 of 5
Review and approve
Subject-matter experts check every AI-created step, edit what needs changing, and approve the guide. Nothing reaches your workers or your AI agents until it's approved.

Stage 3 of 5
Publish and share
Share each guide by QR code or link, in any of 190+ languages. Control who sees the instructions with public, private, and team visibility.

Stage 4 of 5
Connect AI via MCP
Connect the Knowby MCP Connector so people can use your guides in Claude, Microsoft Copilot, and ChatGPT with each user's own access.

Stage 5 of 5
Continuous improvement
Track completions and sign-offs, collect feedback inside each guide, and fix the step that's causing trouble. Every link, QR code, and AI agent picks up the new version straight away.

👌 No credit card required 👌 No ‘talk to sales’
Documenting how your business works used to take hours of writing, photographing, and formatting. Knowby's multimodal AI understands the audio and visuals of a recording together and turns them into step-by-step instructions automatically.
Film an expert doing the task with a voiceover, and Knowby transforms the video into clear steps.
Convert PDFs, manuals, and screen recordings into guides without retyping them.
Create a draft instruction straight from Claude through the Knowby MCP Connector.
Knowby's AI works from your material, not from scratch, and you can edit any step afterwards.
One source of truth
AI governance point
The Knowby MCP Connector lets Claude and Copilot find the approved guide and answer from it, and draft new guides from an expert's recording or notes. What your experts captured sets the limits on what an agent can say or do.
Human sign-off
An AI-drafted guide stays a draft until a subject-matter expert approves it and publishes.
Audit by default
Every agent run records who it acted for, what it did, and which approved guide it used.
Governed agent run
ControlledOne knowledge layer
A complete enterprise guidance layer connecting physical stations, business systems, mobile teams and corporate AI.
Connect Claude or any MCP-compatible AI to search, create, and execute knowbys in chat.
Voiceover, text overlays, or silent footage: Knowby’s multimodal AI turns any task video into a step-by-step guide.
Turn web interactions into visual step-by-step guides.
Use Manual PDF Capture Tool to extract steps directly.
Capture real-time data directly from the instruction.
Choose Canada, EU or APAC during setup. Your data stays in the region that meets your sovereignty needs.
Send captured data anywhere via email or webhooks.
Ensure quality by submitting guides for approval.
Assign and schedule tasks to improve workflow.
Instantly open guides by scanning QR-codes.
…and yes, it does versioning, offline mode, QR codes, custom branding and multi-language too.
See It In Your Workflow
See It In Your Workflow
Fill in the form and we'll show you Knowby mapped to your own systems, workforce, and rollout — not a generic walkthrough.