Both create digital work instructions and optimise shop floor operations. One has the flexibiltiy to be used by the entire enterprise and one is limited to the factory floor.

Any industry · Web, Mobile, Chrome Plugin

Manufacturing only · Web, Tablet
A fast, flexible enterprise guidance platform from the desk to the shop floor. Field workers, desk staff, and even customers can access instructions in 130+ languages, with rapid implementation.
A connected worker platform built exclusively for manufacturing. Work instructions sit inside a full quality management system: every step is a quality checkpoint, every product is traced, every gap becomes a CAPA.
Feature |
|
|
| Screen Click Capture (Chrome Extension) | ||
| Step-by-step AI guide creation | ||
| Video & image steps | ||
| QR code access to instructions | ||
| Public link sharing to external audiences | ||
| Cross-industry & all worker types | ||
| Approval & release workflows | ||
| Version control & instruction history | ||
| Analytics & reporting dashboards | ||
| Auto-translation scale | 130+ languages |
Not publicly specified |
| Onboarding & training via instructions | ||
| Skills matrix (competency mapping) | ||
| Operator real-time feedback loop | ||
| Adding forms to captured steps | ||
| Enterprise system connectivity * | ||
| Personalised learning paths |
||
| Transparent pricing | ||
| Self-serve signup (no sales call required) | ||
| Live within minutes | ||
| Price per user / month |
$3, |
Modular, |
* Azumuta pricing is not publicly disclosed based on user reports, pricing follows a per-user, per-module model. Contact Azumuta directly for a quote.
* Knowby offers integrations with enterprise systems via forms and webhooks.
If this list covers everything you need, the decision comes down to speed-to-start and price.
Both tools share a strong core. Here's where they genuinely part ways – category by category, in plain language.
“We sent out lockers to 25 sites and didn’t get one question back on how to put them together thanks to the Knowby instructions.”

“It is especially good for teams with varying literacy issues or multi-lingual workforces where English isn’t their first language.”

"We're ISO 9001 certified and Knowby has enabled us to keep our products going out the door at the same quality level."

“With Knowby, we're spending less of our resources and time managing that customer relationship.”

“Our service desk LOVES Knowby…it stopped all the dumb questions.”

“Our auditor said he’s never seen a more effective way to address gaps in health and safety instructions than Knowby.”

“We ship our 4WD products Australia-wide. We have higher confidence that the install will go “as planned” with Knowby”

“Just scan the QR code and go through each step at your own pace, with explanations and videos on how to do it. Makes life so much easier, thank you!”

“Knowby takes away the need for all end users to know how to use complex systems - it’s a user-friendly layer that sits over the top"

“Knowby gives junior staff confidence and a sense of belonging by providing know-how at their fingertips.”

SALES & ONBOARDING
INSTRUCTIONS & IP
SERVICE & SUPPORT
SOPs & AFTER-SALES
As Tom explains in the case study, “We've seen a 30% increase in leads moving from samples to purchases.”
Knowby has helped Bronco Built capture their IP through visual guides – adding significant value to the business.
The company needed a way to empower customer staff to handle routine tasks and minor troubleshooting on their own, without damaging the equipment.
It has transformed their approach to health and safety, SOPs, after-sales support, and the maintenance of their ISO 9001 certification.
Desk workers use the Chrome extension to record any browser workflow automatically. Field and non-desk workers get AI-narrated video turned into step-by-step guides – no fixed workstation, no implementation project. Azumuta is built for the factory floor only. Knowby works for every team in every industry.
Azumuta is entirely internal – every guide is locked to logged-in manufacturing employees. Knowby works the other way: share any guide via public QR code, a direct link, or embedded in any website, with no account required. Customer onboarding, partner training, field support – all from the same platform.
Add form fields to any step to capture structured data from the field in real time. Connect Knowby to your existing tools via webhooks and email subscriptions – no middleware, no IT project, no six-month rollout. Azumuta's ERP and MES integration is powerful, but it requires a full enterprise implementation just to get started.
$3 / user / month – every feature included, no tiers, no gotchas. Knowby is priced for the whole team from day one, not just the managers who approved the budget. You get AI guide creation, 130+ language translation, approval workflows, analytics, Chrome extension capture, and real-time feedback – all in the base price.
Azumuta is a full enterprise platform with quality management, ERP connectivity, ISO compliance tooling, and a skills matrix on top. That depth has a price to match – quote-only, modular billing, and back-office licences that customers describe as expensive. With Knowby, you know exactly what you're paying before you sign anything.
Knowby lets you add form fields directly to any step – operators fill in pass/fail checks, measurements, or observations right inside the guide. That data is pushed instantly via webhook or email to your existing systems, so nothing gets lost between the floor and the office.
It's a lighter approach than Azumuta's full QA module – there's no per-unit production traceability or automated ISO audit trail. But for most teams, capturing structured data at the point of action and routing it in real time is exactly what they need – without the enterprise implementation that comes with Azumuta.
Yes – via event subscriptions, with zero middleware required. Every time a guide is completed or feedback is submitted, Knowby fires a real-time event to wherever you point it – your CRM, your HRIS, your Slack, your custom dashboard. No IT project, no integration consultant, no six-month rollout.
Azumuta offers deeper native ERP and MES integration – if you need bi-directional data flow between the shop floor and SAP or similar, that's where it shines. But for most teams that just want their guide activity connected to their existing tools, Knowby's webhook approach gets you there in an afternoon.
Absolutely – and you'll be live today, not in three months. Knowby gives manufacturing teams clear, multilingual, step-by-step work instructions with approval workflows, version control, and real-time operator feedback – everything you need to get the right process to the right person on the floor, fast.
Where Azumuta goes further is in wrapping those instructions inside a full quality management system – in-line QA checkpoints, per-unit traceability, ISO compliance, and CAPA ticketing. If those are hard requirements for your operation, Azumuta is built for that. But if your priority is getting great instructions deployed across your team – in any language, to any device – Knowby delivers more value from day one with a fraction of the setup.
Knowby's Link knowby feature lets you chain guides together at the step level – so a new hire follows a structured sequence from induction through to full competency, automatically guided from one guide to the next. No extra LMS required. No training module to configure. It just works inside the guides your team already use every day.
Add a feedback button on every step, and your trainers get push notifications the moment someone flags a problem – so gaps in understanding get caught and fixed in real time, not discovered weeks later in a review. Azumuta's skills matrix goes deeper into formal competency tracking, but for most teams, Knowby's approach gets new people confident and productive far faster.
Under 10 minutes – no exaggeration. Sign up free, install the Chrome extension, capture your first workflow, and your team has a live guide they can access via QR code or link – before your next meeting. No IT ticket. No procurement process. No implementation partner.
Azumuta requires a full enterprise rollout – sales call, scoping, configuration, training, go-live. That process takes months and costs money before a single operator sees a guide. If you need to show value this week, Knowby is the only answer.
✅ You want your whole team – desk workers, field workers, and customers – accessing guides today, not after a rollout
✅ You operate across multiple industries or locations – not just one factory floor
✅ You need 130+ language auto-translation – publish once, reach every team in their native language
✅ You want $3 / user / month with everything included – no modular pricing, no surprise licence costs
✅ You want results this week – not after a three-month implementation project
Knowby gives your whole team – across any industry, any language – a faster way to create, share, and manage work instructions from day one.