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Knowby𝐕𝐒 EZ Factory

The Global Alternative That Works
Beyond the Factory Floor

Both platforms create step-by-step visual instructions for operators. One has transparent pricing, 140+ languages, and works across any industry. The other is built exclusively for factory floors – with no free trial and custom-only pricing.

 Australian born 🌍 Global team

Any industry · Web, Mobile, Chrome Plugin

Eindhoven, Netherlands


Manufacturing only · Mobile

BOTTOM LINE

What each tool actually is

 Both platforms digitise work instructions and help operators do their jobs. Here's where they genuinely differ.

KNOWBY

The flexible, global knowledge platform

A fast, cross-industry platform that works from the factory floor to the office desk, the warehouse to the customer's home. Knowby excels when you need to get step-by-step know-how to any person – in any language, on any device, anywhere in the world – with transparent pricing and no sales process to get started.

EZ FACTORY (EZ-GO)

The factory-floor task management platform

A platform built specifically for European manufacturing operators. If you run a manufacturing site and need structured audits, a skills matrix, and shift handover notes built into the same system – EZ-GO's depth in that specific workflow is worth the custom pricing conversation.

 

IN A NUTSHELL

Every feature, side by side

An honest comparison – including where EZ-GO is stronger and where Knowby has the edge.
 
 

 Feature

Knowby logo-png

 GUIDE CREATION
 Screen Click Capture (Chrome Extension)
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 Step-by-step AI guide creation
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 Narrated video → step-by-step (AI)
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 Video & image steps
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 DELIVERY & ACCESS
 Web App
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 iOS / Android App

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 Offline mode
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Not confirmed
 QR code access to instructions
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 Public link sharing to external audiences
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 iFrame embed & link sharing
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 Cross-industry & all worker types
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 SCHEDULING & TASK MANAGEMENT
 Scheduling tasks check_circle
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 Operator real-time feedback loop
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 Webhooks & event subscriptions
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 In-app issue & action assignment
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  Shift handover notes
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 Adding forms to captured steps
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 TRAINING, SKILLS & AUDITS
 Onboarding & training via instructions
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 Personalised learning paths
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 Version control & instruction history
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 Skills matrix (competency mapping)
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 Approval & release workflows
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 Skills assessments via tasks cancel check_circle
 Analytics & reporting dashboards check_circle check_circle
 Audit module (5S, routine audits) cancel check_circle
 Enterprise system connectivity * check_circle Not confirmed
 Centralised notifications hub cancel check_circle
 Auto-translation scale 140+ languages ~10 languages
 PRICING & GETTING STARTED
 30-day free trial check_circle cancel
 No minimum users check_circle cancel
 Transparent pricing check_circle cancel
 Self-serve signup (no sales call required) check_circle cancel
 Live within minutes check_circle cancel
 Price per user / month

$3,
all features included

Custom pricing,
contact for quote

 

* Based on publicly available information as of 2026. 

EZ-GO AI guide creation and approval workflows unconfirmed – feature set has been updated recently. Language support: ~10 languages. To verify current features, visit ezfactory.nl and get in contact with their sales team.

WHERE THEY OVERLAP

Built on the same foundation

If this list covers your needs, the decision comes down to language support, industry scope, and how fast you need to get started and the benefits of using a system for the entire organisation - not just the shop floor.

📋

Visual instructions

Guide any operator through any task using photos, videos, and text. No printing, no outdated binders.

📱

Mobile app

Works on iOS and Android for every worker on the floor. Instructions always in their pocket.

🗓️

Task scheduling

Assign guides as timed or recurring tasks to specific operators. Structure every shift before it starts.


Completion tracking

See who completed what and when, across your whole team. No more chasing for updates.

🔄

Version control

Update once and everyone sees the latest version instantly. No more out-of-date procedures floating around.

✍️

Operator authoring

Any worker can create or edit instructions and submit for approval. Knowledge stays with the team.

🎓

Training

New starters follow the same proven steps as experienced operators. Consistent process from the first shift.

📊

Usage analytics

Track completion rates and spot compliance gaps across your operation. See what's working at a glance.
The key difference

Both give the power to the operator. Knowby delivers it for every language, every industry, and every team size – starting today, no demo required.

13×
more languages, one guide published – every language, instantly.
10 min
to go live. EZ-GO requires a demo. Knowby doesn't.

A worker opens EZ-GO to see what tasks are assigned for the shift. A worker opens Knowby to find out how to do something – then gets that guide in their own language, automatically. Same tagline. Fundamentally different approach.

WHERE THEY DIFFER

Diving deeper

Both tools share a strong core. Here's where they genuinely part ways – category by category, in plain language.

 

🖥️
How workers use it

Workers come to Knowby to find out how to do something. It's a searchable knowledge base – anyone can look up a guide, scan a QR code, or follow a link. With the Schedule feature, managers also push assigned guides to operators as daily tasks, combining on-demand knowledge with task management in one platform.

Workers open EZ-GO to see what they must do today. The platform is a structured task manager for the shop floor – operators get their daily list of checklists, maintenance tasks, and instructions assigned by their supervisor. The philosophy is "power to the operator": give workers a clear structure for their shift, then let them execute and report back.

 

🚨
Issue reporting & action loop

 

Every step has a per-step feedback button – when an operator flags an issue, the guide creator gets a push notification immediately. Webhooks and event subscriptions route completed tasks and issue flags to your existing systems in real time. Forms on steps capture structured data (measurements, pass/fail, photos) without leaving the guide.

EZ-GO closes the corrective-action loop natively. Operators flag a problem in-app, add notes for the next shift, and assign a corrective action to the right department or person. This tracked action loop — find issue → assign → resolve – is EZ-GO's clearest functional edge over Knowby for factory floor compliance management.

 

💬
Language & translation

140+ languages, auto-translated the moment you publish. No manual effort, no localisation agency, no second version of the guide. For European factories with Polish, Romanian, Turkish, or Arabic-speaking operators – every worker gets instructions in their native language, from one guide authored in any language.

Approximately 10 languages supported. EZ-GO covers the major Western European languages plus a handful of others — adequate for a single-country Dutch or Belgian factory, but a real limitation if your workforce spans multiple nationalities or your factory group operates across European borders with a diverse hourly workforce.

 

🏭
Reach & industries

Any industry, any team, any audience. Healthcare, retail, hospitality, logistics, field services, construction – Knowby works everywhere. Guides can be shared externally with customers and partners via public link or QR code, no login required. Works on web, mobile, and Chrome extension – not just an iPad mounted at a workstation.

Factory and production environments only. EZ-GO is purpose-built for manufacturing operators, mechanics, and team leaders in industrial settings. Customers include Berry Global, Lamb Weston, and Sappi – consistently in food processing, packaging, and paper manufacturing. It was never designed to extend beyond the factory floor.

 

💰
Pricing & getting started

$3 / user / month, everything included, free tier available. Sign up online in 30 seconds – no demo required, no implementation project, no credit card. Your team can be creating and sharing guides in under 10 minutes. Transparent pricing published openly on the website before you talk to anyone.

Custom pricing – contact EZ Factory for a quote. You must request a demo to get started with EZ-GO. There is no self-serve onboarding or trial. For teams that want to pilot quickly or evaluate before committing budget, this is a meaningful friction point compared to Knowby's instant free signup.

Trusted by teams in every industry

From slashing SOP creation time to driving rapid software adoption, Knowby doesn't just simplify workflows – it delivers measurable results. Discover how our customers are reducing support tickets, minimizing downtime, and getting teams up to speed faster than ever.

Risk & Compliance

“We sent out lockers to 25 sites and didn’t get one question back on
how to put them together thanks to
the Knowby instructions.”

Jonathan Layton, Managing Director at Storco, explains how Knowby instructions eliminated assembly questions across 25 different sites.

Health and Safety

“It is especially good for teams with varying literacy issues or multi-lingual workforces where English isn’t their first language.”

Gavin Kenny, Head of Health & Safety at Opal, on using Knowby to support multi-lingual workforces and teams with varying literacy levels.

Quality Control

"We're ISO 9001 certified and Knowby has enabled us to keep our products going out the door at the same quality level."

Nick Langan, General Manager at M2 Overland, on how Knowby enables ISO 9001 certified quality control for product consistency.

Customer Service

“With Knowby, we're spending less of our resources and time managing that customer relationship.”

Tom Field, Founder of BEARHUG, sharing how Knowby reduces time and resources spent on customer relationship management.

I.T.

“Our service desk LOVES Knowby…it stopped all the dumb questions.

Knowby customer testimonial from an IT Department: How the platform stopped repeated questions by providing clear digital instructions.

Operations

“We ship our 4WD products Australia-wide. We have higher confidence that the install will go “as planned” with Knowby”

Derek Mansur, Managing Director of Bronco Built, discusses using Knowby for high-confidence 4WD product installations across Australia.

End user

“Just scan the QR code and go through each step at your own pace, with explanations and videos on how to do it. Makes life so much easier, thank you!”

Cotecco operative testimonial: Explaining the ease of using Knowby QR codes for step-by-step video instructions at the point of work.

Human Resources

Knowby gives junior staff confidence and a sense of belonging by providing know-how at their fingertips.

James Greenacre, Partner at Rosemount AG, sharing how Knowby provides junior staff with digital know-how and professional confidence.

No Credit Card Required

Real stories. Real impact.

Click on the logos to read through the case studies of Knowby customers.
Knowby for Sales & Onboarding: Using BEARHUG as an example of how digital instructions streamline staff training and customer handovers. Knowby for Sales & Onboarding: Using BEARHUG as an example of how digital instructions streamline staff training and customer handovers.

SALES & ONBOARDING

Knowby for Instructions & IP: How Bronco Built protects institutional knowledge and intellectual property through digitized operational guides. Knowby for Instructions & IP: How Bronco Built protects institutional knowledge and intellectual property through digitized operational guides.

INSTRUCTIONS & IP

Knowby for Service & Support: Cotecco using digital SOPs to provide real-time field support and troubleshooting for technical equipment. Knowby for Service & Support: Cotecco using digital SOPs to provide real-time field support and troubleshooting for technical equipment.

SERVICE & SUPPORT

M2 Knowby for SOPs & After-Sales: M2 Overland utilizing digital manuals to enhance the customer after-sales experience and product maintenance.

SOPs & AFTER-SALES

Bearhug overcomes customer resistance to change with Knowby’s clear digital instructions.

As Tom explains in the case study, “We've seen a 30% increase in leads moving from samples to purchases.”

From customer-facing instructions to the source of truth for all operations.

Knowby has helped Bronco Built capture their IP through visual guides – adding significant value to the business.

Cotecco achieved a 90% reduction in remote call out with Knowby instructions.

The company needed a way to empower customer staff to handle routine tasks and minor troubleshooting on their own, without damaging the equipment.

For over two and a half years, Knowby has served as an indispensable tool for M2 Overland.

It has transformed their approach to health and safety, SOPs, after-sales support, and the maintenance of their ISO 9001 certification.

Capture guides for factory operators – in minutes

Factory operators record tasks on mobile using the Knowby app – video, photos, and step-by-step. Office and desk teams use the Chrome extension to capture any browser workflow automatically. EZ-GO is built for the shop floor only. Knowby works for every operator, every role, every industry – with no fixed workstation and no implementation project.

Share with your team, your customers, or the whole world

EZ-GO is entirely internal – every guide is locked to logged-in factory employees. Knowby works the other way: share any guide via public QR code, a direct link, or embedded in any website, with no account required. Customer onboarding, external contractors, partner training – all from the same platform you already use for operators.

Connect to your systems – without an enterprise implementation

Add form fields to any step to capture structured data from the floor in real time – measurements, pass/fail checks, photos, batch numbers. Connect Knowby to your existing tools via webhooks and email subscriptions. No middleware, no IT project, no six-month rollout. EZ-GO integrates with factory systems too, but requires a custom implementation to get started.

 

 

 

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GOT QUESTIONS?

Frequently asked questions

Honest answers for anyone comparing Knowby and EZ Factory (EZ-GO).
📋 EZ-GO shows operators a task list each day – can Knowby do the same?

Yes – that's exactly what Knowby's Schedule feature does. Managers assign any guide to any operator as a timed or recurring task, and operators see their assigned guides the moment they log in. The critical difference: when an operator taps a scheduled task in Knowby, they get the full step-by-step guide with video and images – not just a checklist to tick off. They know what to do AND how to do it, in one tap.

🌍 What languages does EZ-GO support compared to Knowby?

EZ-GO supports approximately 10 languages: Dutch, English, French, German, Portuguese, Spanish, Chinese (Mandarin), Malay, Punjabi, and Thai. Knowby auto-translates into 130+ languages the moment you publish – no manual effort, no localisation agency. That's 13× more language coverage. For European factories with Polish, Romanian, Turkish, or Arabic-speaking operators, this difference is significant.

🚨 EZ-GO lets operators report issues and assign them to a person – can Knowby do that?

Partially – and we'll be honest about it. EZ-GO's native in-app action assignment (flag a problem → assign it to a specific person → track resolution) is a genuine advantage for factory floor compliance loops. Knowby's approach: every step has a feedback button that sends an immediate push notification to the guide creator. Combined with forms on steps (to capture structured issue data) and webhooks that route events to your existing systems, you get real-time issue flagging – just without the fully native in-app assignment chain. If a closed corrective-action loop is a hard requirement, EZ-GO handles it more natively.

🏭 We're a European factory. Why choose Knowby over a tool built specifically for manufacturing?

Three clear reasons for most factories: First, your workforce likely speaks multiple languages – Knowby covers 130+ automatically, EZ-GO covers ~10. Second, if your operation ever needs to share instructions with customers, external contractors, or non-manufacturing teams, EZ-GO simply wasn't built for that. Third, you can evaluate Knowby today – free sign-up, no demo, live in minutes – while EZ-GO requires booking a demo before you can see anything.

⚡ How long does it take to get started with Knowby?

Under 10 minutes – genuinely. Sign up free, install the Chrome extension, capture your first workflow, and your team can access it via QR code or link. No demo required. No IT ticket. No implementation timeline. Your first guide can be live before your next meeting. EZ-GO requires a demo request before you can see the product – contact them to get started.

💰 How does Knowby's pricing compare to EZ Factory?

$3 / user / month – every feature included, published openly on the website. You know exactly what you're paying before you talk to anyone. There's also a free tier so you can evaluate with your actual team before committing. EZ Factory uses custom pricing – contact them for a quote. For SMBs and growing teams that need budget predictability, Knowby's transparent pricing is a straightforward advantage.

👉 Choose Knowby if…

✅ You want operators to get a daily task list AND step-by-step guidance in one place

✅ Your workforce speaks multiple languages and needs guides in their native language automatically

✅ Your operations extend beyond the factory – field teams, customers, or multiple industries

✅ You want $3 / user / month with transparent pricing – no quote request just to see the cost

✅ You want to start building guides today – not after a demo and onboarding process

Still evaluating? Try Knowby for free – no commitment.

Knowby gives your whole team – across any industry, any language – a faster way to create, share, and manage work instructions from day one.

Image of the Knowby interface