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Drive scalable, task-centric digital adoption while reducing costs

As digital transformation programs now span systems like SAP, Salesforce, custom apps, and mobile tools, organisations need a solution that’s flexible, cost-effective, and simple to maintain. 

WalkMe, while a leader in digital adoption, has become heavily SAP-centric post-acquisition, losing the cross-platform versatility modern teams demand. Its complex setup and reliance on IT make it quite an inconvenient choice, especially for environments where speed, costs and efficiency matter.

Knowby Pro offers a smarter, easier-to-use alternative.

Designed for all teams, Knowby Pro lets users capture and share how-to knowledge across any system or device. Whether you’re supporting office staff or field teams, Knowby’s AI solution and mobile-first, offline-capable approach ensures step-by-step guides are accessible. With a user-friendly editor, fast deployment, and simple pricing at just $3 per user per month, Knowby helps organisations drive adoption, reduce training time, and adapt faster across all platforms.

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Businesses that choose Knowby

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Knowby Key Features

With various systems introduced to teams, from training for their role up to the day-to-day operations, adapting can be challenging for some. Knowby Pro makes employee onboarding and upskilling simpler with the right mix of capabilities and user-friendly features. Discover why it’s a smarter, more practical alternative to traditional digital adoption platforms.


  • Cross-platform compatibility - Knowby operates independently of other platforms, allowing you to capture and share knowledge for any online or offline process. Whether you need to guide employees on systems like SAP, Salesforce, mobile apps, or custom tools, there is no UI lock-in or browser overlay.
  • AI-supported guide creation - With Knowby AI, long-form instructions and SOPs can be transformed into clear step-by-step guides within seconds. 
  • Mobile-first & field-friendly - Designed for frontliners, Knowby provides teams with offline access and is optimized for mobile and field workers.
  • All-in-one solution - A simple yet powerful interface that works across departments—finance, HR, operations, field teams, and even customer support—making Knowby Pro a single solution for nearly every use case.
  • Ease of deployment and scaling - There is no need for lengthy training, complex integration, or heavy reliance on IT. Knowby’s intuitive design empowers teams to go live in a few hours.
  • Versatile across devices - Can be used on smartphones, tablets, desktops, or rugged field devices—anywhere your team works.
  • QR code access - Generate guides instantly via QR codes placed on equipment, shared as links, or embedded within your systems, making knowledge sharing much easier.
  • Multi-language support - Create and share guides in over 130 languages to support diverse, global teams.
  • Cost-effective pricing - Just $3 per user per month—simple, scalable pricing with no hidden fees or long contracts.

Knowby vs WalkMe Key Features

✅ Feature Comparison*: Knowby vs. WalkMe

Legend:


✅ : Feature is fully supported.

⚠️ : Feature is partially supported or has limitations.

❌ : Feature is not supported.

Feature

Knowby

WalkMe

Notes

Any platform (not limited to specific platforms)

✅

⚠️

WalkMe is primarily SAP-focused post-acquisition. 

Primary Audience

Global

Global

Both platforms cater to a global audience.

Fully cross-platform, device-agnostic

✅

⚠️

WalkMe supports web and mobile but is more desktop/browser-centric.

Easy to create task-specific guides

✅

⚠️

WalkMe's editor can be complex; Knowby is designed for ease of use.

Built for ease of use, no training required

✅

⚠️

WalkMe may require training; Knowby is intuitive for SMEs.

No lock-in contract

✅

❌

WalkMe contracts can have specific terms related to term length and termination.

Cost-effective

✅

⚠️

WalkMe has higher licensing and implementation costs.

Features

✅

⚠️

WalkMe is feature-rich but can be heavy; Knowby is also feature-rich but easier to use.

Mobile first

✅

⚠️

WalkMe supports mobile but is not mobile-first.

Offline mode

✅

⚠️

WalkMe's offline capabilities are limited.


Manual task instruction


✅


❌


Knowby can be used for manual task instruction e.g. site inductions or project onboarding, where WalkMe is I.T. platform specific 

Step-by-Step Minimal Cognitive Load

✅

⚠️

WalkMe uses pop-ups; Knowby offers streamlined step-by-step guides.

User adoption of guides

✅

⚠️

WalkMe may cause pop-up fatigue; Knowby focuses on user-friendly guides.

Content portability and reuse

✅

⚠️

WalkMe content is tied to specific UIs; Knowby allows for reuse across systems.

Speed to deploy

✅

⚠️

WalkMe setup can take weeks/months; Knowby can be deployed quickly.

Instant 30-Day Free Trial

✅

❌

Knowby offers a free trial; WalkMe does not.

No Minimum Users

✅

❌

Knowby has no minimum user requirement.

No Additional Costs

✅

❌

Knowby offers transparent pricing; WalkMe may have additional costs.

Annotations

✅

✅

Both platforms support annotations.

iFrame

✅

✅

Both platforms support iFrame embedding.

Single Sign-On (SSO)

✅

✅

Both platforms support SSO.

Web App

✅

✅

Both platforms offer web applications.

iOS / Android App

✅

✅

Both platforms support iOS and Android apps.

Generative AI Creation Tool

✅

⚠️

WalkMe has AI features; Knowby offers generative AI tools.

Images in Steps

✅

✅

Both platforms support images in guides.

Video Loops in Steps

✅

✅

Both platforms support video loops.

Feedback / Ratings

✅

✅

Both platforms allow for feedback and ratings.

Completion Tracking

✅

✅

Both platforms offer completion tracking.

In-App Notifications

✅

✅

Both platforms support in-app notifications.

Change Log

✅

✅

Both platforms maintain change logs.

Version Control

✅

✅

Both platforms offer version control.

Approvals

✅

✅

Both platforms support content approvals.

Share with QR Code

✅

⚠️

Knowby supports QR code sharing; WalkMe's support is limited.

Offline Mode

✅

⚠️

WalkMe's offline capabilities are limited.

Multi-Language

✅

✅

Both platforms support multiple languages.

Text Feedback

✅

✅

Both platforms allow text feedback.

Photo Feedback

✅

⚠️

WalkMe's support for photo feedback is limited.

Team Access

✅

✅

Both platforms support team access.

Branding

✅

✅

Both platforms allow for branding customization.

Compliance

✅

✅

Both platforms support compliance features.

Round-the-clock support

✅

✅

Both platforms offer 24/7 support.

Full feature explanation/tutorials

✅

✅

Both platforms provide tutorials and feature explanations.

*Please note that while both platforms offer a range of features, the specific implementations and user experiences may vary.
It's recommended to explore each platform's offerings in detail to determine the best fit for your organisation's needs.

All registered trade marks, company names and brand names used on this website are the property of their respective owners.
Information on product features and pricing are taken directly from the vendor's website, marketing materials and/or customer research.
Features and prices may change. Check with the vendor for the latest pricing. Please contact us to report any corrections.

 

Why choose Knowby as your go-to digital adoption platform?

Unlike traditional process documentation tools or complex digital adoption platforms, Knowby is purpose-built for clarity and speed. It enables teams to quickly create digital guides that simplify how employees learn and adapt to new systems. With support for over 130 languages, Knowby ensures your content is accessible and effective for global teams—anytime, anywhere.

Create, share instructions in minutes, powered by AI.

How Knowby works.

Some processes need more context than mouse clicks. With Knowby, you can easily create step-by-step guides using a combination of text, images, and video.

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Put Knowby to the test!

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What our clients say about Knowby as a
digital adoption platform

Bearhug (1)
M2 (2)
Cotecco (3)
Derek-1
Bearhug-2
“Since moving over to Knowby, we've seen a 30% increase in the amount of leads who go from receiving a sample to purchasing.”
Tom
Tom Field
Founder, Bearhug Pallet Wraps
Opal-2
“It is especially good for teams with varying literacy issues or multi-lingual workforce where English isn’t their first language.”
Gavin
Gavin Kenny
Head of Health & Safety
Bronco-2
“We ship our 4WD products Australia-wide. We have higher confidence that the install will go “as planned” with Knowby instructions.”
Derek
Derek Mansur
Founder, Bronco Built

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