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When choosing the right work instruction software for your organisation, key considerations often include ease of use, quick digital adoption, and a clear return on investment (ROI). Beyond that, having a platform that works seamlessly across industries and workplace settings is a major advantage.

While VKS provides comprehensive work instructions, it comes with limitations, particularly in terms of pricing transparency and its restricted capabilities as a primarily web-based platform. Some users mentioned that the user interface (UI) made learning somewhat challenging. It’s also a solution that is heavily catered towards frontliners in the manufacturing industry.

That’s where Knowby stands out as a smarter VKS alternative. Knowby is an all-in-one digital instructions platform that adapts across industries—from manufacturing and logistics to healthcare, construction, and more. It is designed for deskless users, on-site staff, and lone workers who need clear step-by-step guidance in the field, while also supporting office-based employees—making it a more versatile alternative to the VKS platform.

 

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As a leading work instruction software, Knowby is designed for in-the-moment use and enables two-way communication, allowing workers to give feedback at the point of use. It empowers teams to access the instructions they need anytime and anywhere. By simplifying knowledge sharing and standardising processes, Knowby ensures that critical information is always at hand.

Here are a few key benefits that every comprehensive digital instruction platform should offer, and how Knowby delivers:


  • Calculate ROI instantly  - Use Knowby’s ROI calculator to see how much time and cost savings your business can achieve across departments with visual work instructions.
  • Access anywhere, anytime - Empower your workforce with a mobile-first platform making instructions available in the office, on-site, or in the field.
  • Create instructions with AI - Speed up employee onboarding by turning processes into clear, step-by-step digital instructions with AI-powered authoring and instant translations.
  • Engage teams with interactivity - Add images, videos, annotations, and feedback forms to make instructions more dynamic, accurate, and easy to follow.
  • Work offline without disruption - Ensure critical guidance is always available, even in low-connectivity or remote environments.
  • Integrate with your existing tools - Integrate your instructions via webhooks or APis to feed data back into your existing systems.
  • Streamline processes with digital workflows - Standardise approval chains, track changes, and keep instructions up to date with built-in version control.
  • Control access with roles - Assign permissions so the right people can create, edit, and view content to keep information secure and organised.
  • Deliver in multiple languages - Support global teams with over 140+ language options for easy knowledge sharing across borders.
  • Adapt to any industry or department - Knowby enables smooth digital adoption in diverse settings—whether in manufacturing, healthcare, construction, logistics, or retail—so your entire organisation benefits from one unified solution.
Feature Comparison: Knowby vs. VKS

Legend:
✅ : Feature is fully supported.
⚠️ : Feature is partially supported or has limitations.
❌ : Feature is not supported.
Feature Knowby VKS Notes
Industry Focus All Manufacturing  
Primary Audience Internal & External Frontline Workers  
Instant 30-Day Free Trial  
No Minimum Users  
No additional cost Varies across tiers and enterprise plans
Annotations  
iFrame ⚠️ No specific mention on iFrame
Single Sign On ⚠️ Only in Enterprise plan, not available in Lite and Pro
Web App  
iOS / Android App Web-based, more optimised for desktop and tablet usage
Generative AI Creation Tool Not for creation, but multilingual translations are AI-powered
Images in Steps  
Video Loops in Steps ⚠️ Embedding videos allowed, but no explicit mention of video on loop
Integrations  
Feedback/Ratings Knowby has an extensive text, image, and form feedback function
Completion Tracking  
In-App Notifications  
Change Log  
Version Control  
Approvals  
Share with QR Code  
Offline Mode ⚠️ Limited offline capabilities since platform is primarily web-based
Multi-Language ✅ Supports 140+ languages ✅ Supports 30 languages  
Text Feedback  
Photo Feedback ⚠️ Not specified
Team Access  
Branding  
Compliance  
Round-the-clock support  
Full feature explanation/tutorials ⚠️ Limited tutorial, mostly accessible on Youtube
Pricing $3 per user / pm starting from $350 pm* *For the cost, detail is based on data from popular review sites. To get an actual estimate, you have to connect with the VKS sales team.
Discover more about VKS’s pricing structure and key features through our research.
 
All registered trade marks, company names and brand names used on this website are the property of their respective owners. Information on product features and pricing are taken directly from the vendor's website, marketing materials and/or customer research. Features and prices may change. Check with the vendor for the latest pricing. Please contact us to report any corrections.

Please note that while both platforms offer a range of features, the specific implementations and user experiences may vary. It is recommended to explore each platform's offerings in detail to determine the best fit for your organisation's needs.

 

Knowby is built to simplify the way teams create, share, and follow digital work instructions. By turning complex processes into visual guides, it helps businesses enhance efficiency and reduce daily operational errors. Combined with transparent pricing at just US$3 per user/month, it’s a top choice for teams looking for an affordable, powerful work instruction solution.

Some processes need more context than mouse clicks. With Knowby, you can easily create step-by-step guides using a combination of text, images, and video.

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Try Knowby for 30 days with access to use all features.

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“Since moving over to Knowby, we've seen a 30% increase in the amount of leads who go from receiving a sample to purchasing.”
Tom
Tom Field
Founder, Bearhug Pallet Wraps
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“It is especially good for teams with varying literacy issues or multi-lingual workforce where English isn’t their first language.”
Gavin
Gavin Kenny
Head of Health & Safety
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“We ship our 4WD products Australia-wide. We have higher confidence that the install will go “as planned” with Knowby instructions.”
Derek
Derek Mansur
Founder, Bronco Built

It's more than just a VKS alternative.
Try Knowby with 30 days free trial to use full features.