The Best Digital Work Instructions Software
Compare the current best digital work instruction software in the market to choose the one that satisfies your daily operational needs.
1. Knowby
Knowby is a modern digital work instructions software that makes it easy to create, manage, and share SOPs and step-by-step guides through an intuitive, user-friendly interface.
As a leading digital work instructions platform in 2026, Knowby redefines how teams capture, share and scale operational knowledge. It’s built for organisations that prioritise speed, clarity, and growth, without the friction of traditional knowledge systems.
From standardising processes and onboarding new employees to reducing complex workflows, Knowby delivers a cleaner, faster, and more effective experience than legacy systems.
Knowby is one of the few SOP platforms designed to support both screen-based and manual workflows with equal ease. Teams can quickly capture on-screen processes—such as software tasks, system navigation, and digital workflows—or document hands-on procedures using structured steps, visuals, and context.
This makes Knowby ideal for organisations operating across the shop floor, office, and field. Whether documenting machinery operations, administrative processes, or field-based tasks, Knowby ensures instructions are easy to follow and consistent across teams.
Knowby is also designed to be flexible across industries, supporting customers in sectors such as manufacturing, construction, healthcare, and hospitality. It works seamlessly in both office environments and on-field operations, empowering teams to work smarter, stay aligned, and perform at their best.
-
Best Features: AI-powered creation, multi-device access, multilingual capabilities, easy access via QR codes, mobile-first, offline mode, and 30-day free trial.
-
Pricing: $3 per user per month
-
Cons: Lower price may suggest fewer features — Reality: Knowby often delivers more functionality, with continuous improvements from its in-house development team.
-
Best For: Global and local office and frontline teams across various industries
2. Dozuki
Dozuki is a connected worker platform widely used in the manufacturing industry that offers strong tools for SOP documentation, training, and quality control. It supports structured workflows and approval processes, making it suitable for compliance-heavy industries. It is powerful but can be more complex to manage compared to newer platforms.
- Best Features: Strong version control, AI creation tool, integrated forms
- Pricing: $17 per user per month (minimum of 50 users for entry) and a minimum of 2,500 users for the enterprise pricing of $6 per user (2021 figures)
- Cons: Potential high cost of entry for smaller businesses (at least $850 per month) plus additional cost for professional services
- Best For: Teams in the manufacturing industry sectors in the USA
3. Manual.to
As a digital work instruction platform, Manual.to specialises in quick and visually simple digital instruction manuals. The platform focuses on ease of sharing and updating instructions, making it a good option for teams looking for lightweight documentation without advanced enterprise controls.
- Best Features: Quick step-by-step manual creation, QR code sharing, intuitive & simple interface
- Pricing: $10 per user per month, based on our research (Manual.to has to be directly contacted for accurate pricing)
- Cons: No Single Sign On (SSO), no version control, no completion tracking (essential for ISO certified organisations)
- Best For: Creating straightforward digital manuals in the manufacturing environment
4. Scribe
Scribe automates step-by-step workflows by capturing screenshots and creating how-to guides instantly. It’s ideal for customer-facing teams and digital process documentation, especially for software workflows. However, it’s less suited for frontline or physical operational environments where SOPs are tied to compliance and shop-floor execution.
- Best Features: Automatic process capture, generative AI creation tool, seamless integrations
- Pricing: $12 per user per month (starts at 5 seats for Team plan)
- Cons: Focused on admin/office-based tasks, not suitable for non-digital processes
- Best For: Teams looking to streamline internal workflows and create accurate documentation for software-driven tasks
5. Poka
Poka is a connected worker and training platform built for large-scale manufacturing environments. It centralises operational knowledge and makes it easy for teams to share digital instructions and boost efficiency on the production floor.
- Best Features: QR access, multimedia instructions, language translation
- Pricing: $30 per user per month (according to a deep dive by The CTO Club, Poka needs to be contacted for accurate pricing)
- Cons: Enterprise-level pricing model that lacks upfront transparency
- Best For: Frontline teams that work across different shifts
6. VKS
VKS, a visual knowledge sharing tool, provides detailed, highly controlled visual work instructions tailored for manufacturing workflows. It’s strong in traceability and data capture, but can be a bit rigid for teams needing faster, more flexible documentation.
- Best Features: Drag-and-drop interface, version control, cloud or on-premise options
- Pricing: $350 per month (based on data from popular review sites; VKS needs to be contacted for accurate pricing)
- Cons: Limitations as a primarily web-based platform
- Best For: Manufacturing companies wanting to digitise their operations
7. GembaDocs
GembaDocs is a lean manufacturing software that offers simple tools to create SOPs and standardised work documents. It's lightweight and easy to use, and ideal for businesses looking to replace Word/PDF SOPs with accessible, up-to-date operational documents.
- Best Features: Visual competency mapping, process change management, voice capture & AI polishing
- Pricing: $24.5 per user per month
- Cons: No Single Sign-On (only available in Multi-site Premium plan)
- Best For: Small and mid-sized (SME) manufacturers aiming to improve lean efficiency and process consistency
8. DeepHow
DeepHow is an operational knowledge platform that specialises in AI-powered video-based work instructions. It converts expert knowledge into shareable training materials that help with employee onboarding and task management. While powerful for video-based guidance, it relies heavily on video quality for accurate AI content extraction, which can lead to inconsistent results when recordings are unclear, incomplete, or poorly captured.
- Best Features: Multimodal digital work instructions, AI-powered video analysis, multilingual support
- Pricing: Not publicly listed, but is focused on mid-sized to large organisations
- Cons: Noticeable feature difference between the desktop and mobile app, which can affect usability for on-the-go teams
- Best For: Large enterprise in manufacturing and field & service industries