Knowby recognized as a High Performer in both the G2 Grid® Report for Work Instructions and the Grid® Report for Knowledge Management | Fall 2026.

September 2026 — Knowby, a robust enterprise guidance platform built to power digital instructions and Standard Operating Procedures (SOPs) at scale, announced today its inclusion across 18 reports in the G2 Fall 2026 Report season. Among these honours, Knowby was recognised as a High Performer in both the Grid® Report for Work Instructions | Fall 2026 and the Grid® Report for Knowledge Management | Fall 2026.

Rising costs, strained supply chains, global uncertainty, and ongoing labour shortages are squeezing productivity and operational efficiency across manufacturing and logistics. In response, organisations are turning to easy-to-use tools that help their workforce operate at peak efficiency — moving away from paper and outdated processes toward digital, easy-to-digest guides delivered in each worker's own language. Knowby gives companies the technology to prepare, capture, and share processes more easily, applying cognitive load theory to break tasks into manageable steps that improve learning, retention, engagement, satisfaction, productivity, and safety.

"Whatever the use case, the need is the same: step-by-step visual clarity, in a format and language people actually understand. That's what turns a process into something people can learn, retain, and act on — safely and consistently."  Clint Collins, CEO, Knowby. 

Knowby helps organisations make the critical move from paper processes and tribal knowledge to intuitive digital guidance. By digitising workflows in a way that visually shows operators how to complete tasks — rather than simply telling them what to do — Knowby drives higher engagement, operational consistency, and faster onboarding.

In addition to its High Performer badges, Knowby was featured across multiple regional and global benchmarks, including the Asia Pacific Regional Grid® Report for Standard Operating Procedures | Fall 2026 and the global Grid® Report for Standard Operating Procedures | Fall 2026.

"Earning recognition across 18 G2 reports this season reflects the real-world impact our platform delivers to teams every day," said Clint Collins, CEO at Knowby.

"Manufacturing and logistics teams are under more pressure than ever to do more with less, and static documentation can't keep up. We're seeing that across every part of the business — from digitising complex ERP rollouts, to taking pressure off overloaded support queues, to capturing process knowledge that used to live only in someone's head.

Whatever the use case, the need is the same: step-by-step visual clarity, in a format and language people actually understand. That's what turns a process into something people can learn, retain, and act on — safely and consistently. Being recognised in Work Instructions and Knowledge Management validates our mission to replace legacy paper processes with clear, accessible digital guidance."

Knowby serves organisations across various sectors — including manufacturing, construction, logistics, and corporate operations — enabling them to deploy visual, mobile-ready guides accessible instantly via QR codes, links, or embeds.

For more information about Knowby, visit www.knowby.co.

To read reviews of Knowby on G2, visit: https://www.g2.com/products/knowby/reviews

About Knowby
Knowby's enterprise guidance platform is the best way to capture and share know-how for both office and frontline teams. By helping businesses transition away from paper-based systems and tribal knowledge, Knowby digitises processes to show operators how to perform tasks clearly and effectively, reducing errors and saving valuable operational time.

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